Privacy Policy
We value your trust. Here is a clear, jargon-free explanation of how Waves ERP collects, uses, and protects your business data.
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Contact Privacy Officer1. Information We Collect
We collect information to provide better services to all our users. This includes:
Personal Information
Name, Email, Phone Number, and GSTIN provided during registration.
Business Data
Inventory items, sales invoices, and customer ledgers stored in the ERP.
Device Information
IP address, browser type, and operating system for security logs.
Usage Logs
Crash reports and error logs to help us debug issues.
2. How We Use Your Data
- To Provide Services: We use your data to authenticate you, sync your inventory across devices, and generate reports.
- To Improve Waves ERP: We analyze usage trends (e.g., "which features are used most") to build better updates.
- Customer Support: We access your license details to verify your account when you call our helpline.
3. Data Storage & Security
Waves ERP operates on a Hybrid Model.
Local Storage
Your primary financial data resides on your local machine (SQL Server/Access). You own this database file entirely.
Cloud Sync
If you enable Cloud Sync, an encrypted copy is stored on our secure AWS servers in the Mumbai (India) region.
We use AES-256 encryption for data at rest and TLS 1.2+ for data in transit.
7. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact our Data Protection Officer:
Waves ERP Legal Team
Sector 4, Hiran Magri, Udaipur, Rajasthan 313002
privacy@waveserp.comCompliance
IT Act, 2000 (India)
Waves Smart ERP